Privacy Policy

At Northeast Travel, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or contact us for services.

By using our website, you agree to the practices described in this policy.

Information We Collect

We may collect the following types of information:

• Name
• Phone number
• Email address (if shared)
• Pickup location and travel details
• Any information you provide via WhatsApp, call, or enquiry forms

How We Use Your Information

The information collected is used strictly for service‑related purposes, including:

• Responding to enquiries
• Confirming car or bike rentals
• Coordinating pickup and travel arrangements
• Providing customer support during your trip
• Improving our services and communication

WhatsApp & Phone Communication

When you contact us via WhatsApp or phone, your conversation details are used only to assist with bookings, enquiries, and support. These communications are handled securely and are never shared for marketing without consent.

Cookies & Website Analytics

Our website may use basic cookies or analytics tools to understand visitor behavior such as page visits, traffic sources, and device type. This helps us improve website performance and user experience.

These tools do not collect personally identifiable information.

Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, or disclosure.

However, no method of internet transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.

Third‑Party Services

Our website may contain links to third‑party platforms such as WhatsApp or Google Maps. We are not responsible for the privacy practices of these external websites.

Your Consent

By using our website or contacting us, you consent to the collection and use of your information as described in this policy.

Changes to This Policy

Northeast Travel reserves the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page with an updated revision date.

Contact Us

If you have any questions about this Privacy Policy or how your data is handled, you may contact us directly through the website or via our official communication channels.